GG77 Privacy Policy – How We Protect Your Data

1Introduction

This Privacy Policy applies to all players who access or use GG77 at gg77.me, including anyone who browses the site, registers an account, deposits funds in PHP, plays games, or places sports bets on the platform. GG77 ("we," "us," or "our") is the data controller responsible for the personal information you provide to us.

We are committed to handling your personal data responsibly. This policy explains in clear terms what we collect, why we collect it, how long we keep it, and what your rights are. If you have questions that this document does not answer, you can reach us at the contact details listed in Section 12.

This policy applies to the GG77 website, the GG77 mobile app, and all related services. It does not apply to third-party websites or services that may be referenced from our platform — those have their own privacy policies that we encourage you to review independently.

2Data We Collect

GG77 collects personal information at different stages of your interaction with the platform. The categories below describe what we collect and when.

We do not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data except where required for responsible gaming purposes — for example, if you voluntarily disclose a concern about your gaming behaviour when requesting self-exclusion.

3How We Use Your Data

GG77 uses the personal data we collect for the following purposes:

• To register and maintain your GG77 account, including OTP-based login verification.
• To process deposits and withdrawals in PHP via your chosen payment method.
• To verify your identity and age as required for responsible gaming and platform compliance.
• To operate and improve platform features including live casino, slots, eBingo, fish games, and sports betting.
• To detect and prevent fraud, money laundering, and abuse of the platform.
• To send account-related notifications such as transaction confirmations, security alerts, and policy updates.
• To provide customer support and resolve disputes or queries.
• To apply responsible gaming tools and interventions where appropriate.
• To analyse platform usage for performance improvements and to personalise your experience where you have consented.

We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. If you have questions about how a specific decision was made regarding your account, contact our support team.

4Legal Basis for Processing

GG77 processes your personal data on one or more of the following legal grounds depending on the specific purpose:

• Contract performance — processing necessary to register your account, accept deposits in PHP, and deliver the gaming services you have requested.
• Legal obligation — processing required to comply with applicable laws, including identity verification, age checks, and financial record-keeping requirements.
• Legitimate interests — processing carried out for fraud prevention, platform security, and improving our services, where those interests are not overridden by your privacy rights.
• Consent — processing for marketing communications or analytics-based personalisation, which you may withdraw at any time through your account settings.

5Sharing Your Data

GG77 does not sell your personal information. We share your data only with the following categories of recipients where necessary to deliver the platform and comply with our obligations:

• Payment processors — to facilitate PHP deposits and withdrawals via GCash, Maya, bank transfer, and other supported channels.
• Identity verification providers — to perform KYC checks required for account registration and withdrawal processing.
• Game and platform technology providers — to deliver slots, live casino, eBingo, fish games, and sports betting services under confidentiality agreements.
• IT and security service providers — to maintain platform infrastructure, SSL security, and fraud detection systems.
• Legal and regulatory authorities — where required by applicable law or in response to a lawful request from Philippine authorities.

All third parties who process data on GG77's behalf are bound by data processing agreements that require them to protect your information and use it only for the agreed purpose. We do not share your data with unrelated advertisers or data brokers.

6Data Retention

GG77 retains your personal data for as long as your account is active and for a period thereafter as required to meet legal, regulatory, and operational obligations. In general:

• Account and identity data is retained for the duration of your account and for a minimum period after closure to meet record-keeping requirements.
• Transaction records denominated in PHP are retained as required by applicable financial record-keeping obligations.
• Support communications are retained for a reasonable period to assist with dispute resolution.
• Technical and usage data collected automatically may be retained in aggregated or anonymised form for longer periods for platform analytics.

When data is no longer required, GG77 deletes or anonymises it securely. You may request earlier deletion of certain data by contacting support, subject to any legal obligations that require us to retain it.

7Data Security

GG77 implements technical and organisational measures to protect your personal information against unauthorised access, loss, alteration, or disclosure. These measures include:

• SSL/TLS encryption across all data transmission between your device and the GG77 platform.
• OTP-based authentication for account logins and sensitive account changes.
• Access controls that limit internal access to personal data to staff who need it to perform their role.
• Regular security reviews of platform infrastructure and data handling processes.
• Monitoring systems designed to detect suspicious access patterns or fraudulent activity in real time.

While GG77 maintains strong security practices, no online platform can guarantee absolute security. You play an important role in keeping your account secure — use a strong, unique password, do not share your login details, and contact GG77 support immediately if you notice any unusual account activity.

8Cookies and Tracking

GG77 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device that help us recognise your session, remember your preferences, and analyse how the platform is used.

• Essential cookies — required for the platform to function, including session management and login state. These cannot be disabled without disrupting platform use.
• Analytics cookies — used to understand how players navigate GG77, which pages are visited most, and where improvements are needed. This data is aggregated and does not identify you individually.
• Preference cookies — used to remember your settings, such as language or display preferences, so you do not need to reset them each visit.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using GG77, though some personalisation features may be affected. GG77 does not use third-party advertising or tracking cookies that monitor your activity outside of our platform.

9Your Rights

As a GG77 player based in the Philippines, you have the following rights with respect to your personal data:

• Right to access — you may request a copy of the personal data GG77 holds about you.
• Right to correction — you may ask us to correct any inaccurate or incomplete data held in your account.
• Right to erasure — in certain circumstances, you may request that GG77 delete your personal data, subject to legal retention obligations.
• Right to object — you may object to processing carried out on the basis of legitimate interests, including direct marketing communications.
• Right to data portability — where technically feasible, you may request that certain data be provided to you in a structured, commonly used format.
• Right to withdraw consent — where processing is based on your consent, you may withdraw it at any time through your account settings or by contacting support. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, contact GG77 support with your account details and a description of your request. We will respond within a reasonable timeframe. We may need to verify your identity before processing the request to protect your account from unauthorised access.

10Minors

GG77 is strictly for players aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. Registration requires age verification, and accounts found to belong to underage individuals will be closed immediately.

If you are a parent or guardian and believe that someone under 21 in your household has registered or attempted to register an account with GG77, please contact our support team right away. We will investigate and take appropriate action, including deletion of any data collected in connection with an underage account.

11Changes to This Policy

GG77 may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page and notify registered players through their account or registered contact details before the changes take effect.

We encourage you to review this page periodically so you remain informed about how GG77 handles your personal information. Continued use of the platform after the effective date of any update constitutes your acceptance of the revised policy.

• Minor clarifications or corrections may be made without specific notification.
• Material changes — such as new categories of data collection or new sharing arrangements — will always be communicated in advance.
• Archived versions of this policy are available on request from our support team.

12Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or wish to raise a concern about how GG77 handles your personal information, please reach out to our support team. We are here to help and will respond to all genuine privacy-related enquiries promptly.

• Email: [email protected] (displayed as plain text — no clickable link)
• Support hours: Available daily; response times may vary during peak periods.
• Account-based requests: Log in and use the in-platform support feature for the fastest response.

For responsible gaming concerns, including self-exclusion requests or limit adjustments, please visit our Responsible Gaming page for full guidance and available tools.